2015–Present     Visiting Professor, Harbin Institute of Technology

2020–Present     Associate Professor, UAE University

2011–2019       Associate Professor of Information Systems, University of Wollongong in Dubai
2011–2012       Coordinator, UOWD Doctoral Program
2009–2011       Assistant Professor of Information Systems, University of Wollongong in Dubai 
2009–2009       Interim Program Director of Master in International Business
2006–2009       Assistant Professor of Information Systems, Abu Dhabi University (ADU)
2008–2009       Chair of Management Information Systems Department, ADU
2007–2008       Acting Chair of Management Information Systems Department, ADU
2006–2009       Director of the Center for Middle East Business Cases, ADU
2003–2005       Senior Research Assistant, Information Systems Dept., City University of Hong Kong

Refereed Journal Publications

1. Akter, S., Fernando, M., Wamba, S. F., Babu, M. M., and Shen, K. N. “Building Dynamic Service Analytics Capabilities for the Digital Marketplace”, forthcoming with Journal of Business Research (SSCI, impact factor: 3.354, 5% SCOPUS)

2. Temouri, Y., Shen, K.N., Pereira, V., Xie, X., How do emerging market SMEs utilize Resources in the face of Environmental Uncertainty? forthcoming with Business Research Quarterly

3. Shen, K. N., Lindsay, V. and Xu, Y. “Digital entrepreneurship” (2018), Information Systems Journal (SCI, impact factor: 4.267, 5% SCOPUS), Vol. 28, Issue 6, pp. 1125-1128.

4. Yang, J.F., Zhang, M., Shen, K. N., Ju. X.F., and Guo, X. T. “Structural correlation between communities and core-periphery structures in social networks: evidence from Twitter data” (2018) Expert Systems with Applications (SCI, impact factor 2.98, 5% SCOPUS), Vol. 111, pp. 91-99.

5. Xie, X. L., Zhang, Z., Shen, K. N. and Wu, C. Q. “Local Adaptation or Global Integration? A Multi-stage Model of Network Embeddedness of Chinese MNCs' Overseas Subsidiaries, (2016) Nankai Business Review (In Chinese), Vol. 19, Issue 1, pp. 16-29. (Top 10 Best Paper Award)

6. Shen, K. N., Zhao, F. and Khalifa, M. “Identity-based Determinants for Virtual Community Participation: Moderating Role of Gender Composition”, (2017) Internet Research (SSCI, Impact factor 4.109, 5% SCOPUS), Vol. 27, Issue 2.

7. Shen, K. N., Vel. P., and Khalifa, M. “Moving Luxury Brands Online: Dose Website Design Play a Role?”(2016) Behaviour & Information Technology (SSCI, impact factor 1.96, 5% SCOPUS) , Vol. 35, Issue 12, pp. 1115-1129.

8. Shen, K. N. and Xie, X. L. “Compensation Disparity among Expatriates in Subsidiaries of Chinese MNCs in the UAE”, (2016) Asia Pacific Journal of Human Resources, (SSCI, Impact factor: 1.286, 5% SCOPUS) Vol. 44, Issue 1, pp. 85-93.

9. Shen, K. N. , Cai, Y., and Guo, Z.  When do online consumers need an offline store: the moderating effects of product characteristics ,  (2015) Journal of Marketing Channels, Volume 22, Issue 4.

10. Zhang, F., Shen, K. N. and Collier, A. (2014) “Effects of national culture on e-government diffusion - A global study of 55 countries”, Information & Management, Vol. 51, No. 8, pp. 1005-1016.
11. Shen, K. N. and Khalifa, M. (2013) Effects of Technical and Social Design on Virtual Community (VC) Identification: A Comparison Approach, Behaviour & Information Technology, Vol 32, No. 10, pp. 986-997.
12. Yu, A. Y, Dong, X. Y., Shen, K. N., Khalifa, M., and Hao, G., (2013) “Strategies, technologies, and organizational learning for developing organizational innovativeness in an emerging economy”, Journal of Business Research, Vol 66, No. 12, pp. 2507–2514. 
13. Khalifa, M., Cheung, S. K. N., and Shen, K. N. (corresponding author) (2012) “Adoption of Mobile Commerce: A Confidence Model”,  Journal of Computer Information Systems. Vol. 53 Issue 1, p14-22. 
14. Shen, K. N. and Khalifa, M. (2012) “System Design Effects on Online Impulse Buying”, Internet Research, Vol. 22, No. 4, pp. 396 - 42 
15. Khalifa, M. and Shen, K. N. (2010) “Applying Semantic Networks to Hypertext Design: Effects on Knowledge Structure Acquisition and Problem Solving,” Journal of the American Society for Information Science and Technology Vol. 61, No. 8, pp. 1673–1685.
16. Shen, K. N. and Khalifa, M. (2010) “Facebook Usage among Arabic College Students: Preliminary Findings on Gender Differences”, International Journal of e-Business Management, Vol. 4, No. 1, pp. 53-65.
17. Shen, K. N., Yu, A. Y., and Khalifa, M. (2009) “Knowledge Contribution in Virtual Communities: Accounting for Multiple Dimensions of Social Presence through Social Identity”, Behaviour & Information Technology, Vol. 29, No. 4, pp. 337 – 348.
18. Khalifa, M. and Shen, K. N. (2009) “Modeling eCRM Success: Functional and Temporal Considerations”, Behaviour & Information Technology, Vol. 28, No. 4, pp. 373-387.
19. Shen, K. N. and Khalifa, M. (2009) “Design for Social Presence in Online Communities: A Multidimensional Approach”, AIS Transaction on Human-Computer Interaction, Vol. 1, No. 2, pp. 33-54.
20. Shen, K. N. and Khalifa, M. (2008) “Exploring Multi-dimensional Conceptualization of Social Presence in the Context of Online Communities”, International Journal of Human-Computer Interaction, Vol. 24, No. 7, pp. 722-784.
21. Khalifa, M. and Shen, K. N. (2008) “IS Research Productivity and Impact: Demographic Changes,” Communications of the ACM, Vol. 51, No. 4, pp. 89-94.

Refereed Conference Publications

1. Xu, J. H., Du, H., and Shen, K. N., “From Players to Citizens: Gamification in the E-commerce Context”, 24th Pacific Asia Conference on Information Systems (PACIS), June 20-24, 2020, Dubai, UAE.

2. Temouri, Y., Shen, K. N., and Pereira, V., “Exploring Idiosyncratic Risk Mitigating and Managing Strategies of EMNEs Through Disruptive Global Expansions- A Case of a Chinese MNE”, 46th Academy of International Business UK & Ireland Chapter Conference, 25-27 April 2019, Brighton, UK.

3. Akter, S., Babu, M. M., Fernando, M., Wamba, S. F. and Shen, K. N., “Dynamic Service Analytics Capabilities for Service Systems in the Global Big Data Economy – a Systematic Review and Agenda for Future Research,” Data, Organisations and Society Conference, Nov. 21, 2018, Coventry, UK.

4. Creed, B. and Shen, K. N. “Airports as Shopping Destinations: Literature Review & Future Research Agenda”, accepted by International Conference on Tourism and Retail Management 2018, Dec. 3-4, Macau, China.

5. Meek, S. and Shen, K. N. “The Antecedents and Outcomes of Identifiability in Online Brand

Communities”, International Conference on Electronic Business (ICEB), Dec. 4-7, 2017, Dubai. UAE.

6. Chang, C., Shen, K. N., and Liu, B. Career Anchor and Role of Chinese Guanxi Culture – Compare IT Professionals from Taiwan and UAE, the Americas Conference on Information Systems (AMCIS), Aug. 11-13, 2016, San Diego, USA.

7. Alaskar, M. and Shen, K. N.  Understand Bring Your Own Device (BYOD) and Employees’ Information Security Behaviors from Work-Life Domain Perspective, the Americas Conference on Information Systems (AMCIS), Aug. 11-13, 2016, San Diego, USA.

8. Shen, K. N.  Advertising with Mobile Social Media Applications: Channel, Content, Context and Individual Needs” submitted to 14th International Conference on Mobile Business (ICMB 2015), Fort Worth, Texas, USA., December 13, 2015.
9. Vodanovich, S., Shen, K. N. and Sundaram, D. Social Competence of Digital Natives: Impact of Social Networking Sites (SNS) Use, the Americas Conference on Information Systems (AMCIS), Aug. 13-15, 2015, Puerto Rico.
10. Shen, K. N., Vodanovich, S. and  Khalifa, M. “The Role of Intensity of Facebook Usage in Social Capital Development: An Example of the UAE”, Mediterranean and Middle Eastern Conference on Information Systems (EMCIS), June 1-2, 2015, Athens, Greece.
11.Alaskar, M., Vodanovich, S.  and Shen, K. N. “Evolvement of Information Security Research: A Systematic Review and Future Direction”, the Hawaii International Conference on System Sciences, Jan.5-8, 2015, Hawaii, USA. 
12.Shen, K. N. and Disi, E. New Venture Growth Strategy and Resource Orchestration in Dynamic Environment, The 74th Annual Meeting of the Academy of Management Symposium, Aug. 1-5, 2014, Philadelphia, USA.
13.Lindsay, V. and Shen, K. N. Extending Definition on International Entrepreneurs: The Case of Cross-Cultural Capital, The 74th Annual Meeting of the Academy of Management Symposium, Aug. 1-5, 2014, Philadelphia, USA.
14.Shen, K. N. and Khalifa, M. “Identity-based Determinants for Virtual Community Participation: Moderating Role of Gender Composition”, The 18th Pacific Asia Conference on Information Systems (PACIS), June 24-28, 2014, Chengdu, China.
15.Shen, K. N., Khalifa, M. and Almulla, A. “Effective user participation for information system assimilation: a multilevel model”, International Conference on Information Systems (ICIS), Dec. 15-18, 2013, Milan, Italy.
16.Cai, Y. F., Shen, K. N., and Guo, Z. Y. “When do online consumers need an offline store: the moderating effects of product characteristics”, American Marketing Association Summer Marketing Educators’ Conference (AMA), Aug. 9-11, 2013, Boston, USA.
17.Van Horne, C. and Shen, K. N. “Emerging research directions in the Middle East: Develop Meaningful and Relevant Research topics”, The 73rd Annual Meeting of the Academy of Management (AOM), Aug. 9-13, 2013, Orlando, USA.
18.Shen, K. N., Vel. P., and Khalifa, M. “Moving Luxury Brands Online: Dose Website Design Play a Role?” Advances in Business-Related Scientific Research Conference 2013, March 20-22, 2013, Venice, Italy.
19.Shen, K. N., and Khalifa, M. “Fostering Team cognition with CollectiveThought: A theoretically driven design”, 2012 International conference on Applied Informatics and Communication, Shenzhen, China, Dec. 4-5, 2012.
20.Jayashree, P., Shen, K. N., and Lefoe, G. Emergence and Enactment of Distributed Leadership: Contextual Enablers and Blocks during periods of Strategic Change, the Australia and New Zealand Academy of Management Conference (ANZAM), Perth, Australia, Dec. 7-10, 2012.
21.Cai, Y. F., Shen, K. N., and Guo, C. Y. “Adding bricks to clicks: when do offline channel attributes influence consumers’ intentions to shop online?“ Royal Bank International Research Seminar, June, 7-10, 2012, Shanghai, China.
22.Schloderer, F. Huang, V., and Shen, K. N. “Closing the Gap: Developing Research Ecosystems of Global Excellence in Emerging Markets, The 72rd Annual Meeting of the Academy of Management (AOM), August 3-7, 2012, Boston, USA.
23.Shen, K. N. and Khalifa, M. “Explaining Virtual Community Participation from Identity Perspectives”, the 10th Annual International Conference on Management, 2-5 July 2012, Athens, Greece.
24.Mustafa, M. and Shen, K. N. “Work-life Boundary in the Context of Social Network Sites”, the 10th Annual International Conference on Management, 2-5 July 2012, Athens, Greece.
25.Shen, K. N. and Mustafa, M. “Social Networking Sites and Boundary Management” 2012 Academy of World Business Marketing and Management Development Conference, Budapest, Hungary, July 16-19, 2012.
26.Jayashree, P., Shen, K. N., and Lefoe, G. “Emergence and Enactment of Distributed Leadership: Contextual Enablers and Blocks” Istanbul International Conference on Business and Economics, Istanbul, Turkey, Aug. 3-4, 2012.
27.Shen, K. N., and Khalifa, M. “A Case Study on Effective User Participation for E-Government Assimilation”, Pre-ICIS SIG eGovernment Workshop, Shanghai, China, Dec. 4, 2011.
28.Disi, E. O., and Shen, K. N. “An Exploratory Study on SME Growth and Development Decision Making in Dubai”, Academy for Global Business Advancement: 8th Annual World Congress, Dalian, China, Sep. 15-17, 2011.
29.Jayashree, P., Shen, K. N., and Lefoe, G. “Strategic Change through Distributive Leadership”, the Australia and New Zealand Academy of Management Conference (ANZAM), Wellington, New Zealand, Dec. 7-9, 2011.
30.Shen, K. N., and Khalifa, M. “Mechanisms in Facilitating Health Information Systems Assimilation: A Multi-level Approach”, The 11th International Conference on Electronic Business (ICEB), Bangkok, Thailand, Nov. 29 – Dec. 2, 2011.
31.Rusu, R. F. and Shen, K. N. “Internet Banking Acceptance in the United Arab Emirates” International Business Information Management Conference (16th IBIMA), Kuala Lumpur, Malaysia, June 29-30, 2011.
32.Shen, K. N. and Khalifa, M. “Supporting Virtual Teams with CollectiveThought: Applying Semantic Networks to Computer-Mediated Discussions”, International Conference on e-Business, Seville, Spain, 18-21 July, 2011.
33.Khalifa, M. and Shen, K. N. “An Integrated Approach in Developing Knowledge Management Process Capabilities”, International Conference on Knowledge Management and Information Sharing (KMIS), Valencia, Spain, Oct. 25-28, 2010.
34.Shen, K. N., and Khalifa, M. “A Research Framework on Social Networking Sites Usage: Critical Review and Theoretical Extension”, The International IFIP conference on e-Business, e-Services, and e-Society, Buenos Aires, Argentina, November 3-5, 2010
35.Shen, K. N. and Khalifa, M. “Explaining virtual community participation: Accounting for the IT artifacts through identification and identity confirmation”, The European Conference on Information Systems, June 6-9th, 2010, Pretoria, South Africa.
36.Shen, K. N. and Khalifa, M. “Facebook Usage among Arabic College Students: Preliminary Findings on Gender Differences”, the International Conference on Electronic Business (ICEB), Nov. 30-Dec. 4, 2009, Macau, China.
37.Shen, K. N. and Shakir, M. “The Role of Espoused National Cultural Values in Facebook Adoption: A Replication with Arabic Sample”, the International Conference on Electronic Business (ICEB), Nov. 30-Dec. 4, 2009, Macau, China.
338.Shen, K. N. and Shakir, M. “Internet Usage among Young Arab Students: Preliminary Findings”, European and Mediterranean Conference on Information Systems (EMCIS), July 13-14, 2009, Izmir, Turkey.
39.Shen, K. N., Zhang, P., and Tarmizi, H. “The Role of Culture in Women Interacting with ICT”, panel discussion, International Conference on Information Resources Management, May 21-23, Al Ain, UAE.
40.Shen, K. N. and Khalifa, M. “System Design for Identification in Virtual Communities”, International DSI Conference, June 24-27, 2009, Nancy, France.
41.Shen, K. N. and Khalifa, M. “Assimilation of Enterprise Resource Planning (ERP):  A Multilevel Model”, Pre-ICIS Workshop on ES Research, Dec. 13, 2008, Paris, France.
42.Shen, K. N. and Khalifa, M. “Determinants for IT Budget: Accounting for both Internal and External Factors”, The IBIMA conference on Innovation and Knowledge Management in Business Globalization, June 30-July 2, 2008, Kuala Lumpur, Malaysia.
43.Shen, K. N. and Khalifa, M. “Design for Social Presence in Online Communities: A Multi-dimensional Approach”, Pacific Asia Conference on Information Systems, July 3-7, 2008, Suzhou, China.
44.Shakir, M., Shen, K. N., Urquhart, C., and Vodanovich, S.  “Exploring Women’s Experience of IT in the UAE”, European and Mediterranean Conference on Information Systems (EMCIS), May 25-26, 2008, Dubai, UAE.
45.Shen, K. N. and Khalifa, M.  “System Design Effects on Online Impulse Buying”, International Conference on Information Systems, Dec. 9-12, 2007, Montréal, Canada.
46.Shen, K. N., Yu, A. Y., and Khalifa, M.  “Knowledge Contribution in Virtual Communities: Accounting for Multiple Dimensions of Social Presence through Social Identity”, the Pacific Asia Conference on Information Systems, July 3-6, 2007, Auckland, NZ.
47.Shen, K. N. and Khalifa, M. “Exploring Multi-dimensional Conceptualization of Social Presence in the Context of Online Communities”, HCI International 2007, July 22-27, 2007, Beijing, China.
48.Khalifa, M., Yu, A. Y., and Shen, K. N., “Build Up Organizational Innovativeness: An Integrated View,” the Hawaii International Conference on System Sciences, Jan. 4-7, 2006, Hawaii, USA. (ERA ranking: A)
49.Shen, K. N., Yu, A. Y., and Khalifa, M. “Supporting Social Interaction in Virtual Communities: Role of Social Presence,” the Americas Conference on Information Systems(AMCIS), Aug. 4-6, 2006, Acapulco, Mexico.
50.Khalifa, M. and Shen, K. N. “Determinants of M-Commerce Adoption: An Integrated Approach”, European and Mediterranean Conference on Information Systems (EMCIS), June 24-26, 2006, Costa Blanca, Alicante, Spain.
51.Khalifa, M. and Shen, K. N.  “Effects of Knowledge Representation on Knowledge Acquisition and Problem Solving”, the International Conference on Intellectual Capital, Knowledge Management and Organizational Learning, Nov. 21-22, 2005, Dubai, UAE.
52.Khalifa, M. and Shen, K. N. “Effects of Electronic Customer Relationship Management on Customer Satisfaction: A Temporal Model”, the Hawaii International Conference on System Sciences, Jan. 3-6, 2005, Hawaii, USA.
53.Khalifa, M. and Shen, K. N. “System Design Effects on Social Presence and Telepresence in Virtual Communities,” the International Conference on Information Systems, Dec. 12-15, 2004, Washington, D. C., USA.
54.Khalifa, M. and Shen, K. N. “Web-Based Learning Effectiveness”, the International Conference on Innovations in Learning for the Future: e-Learning, Mar. 27-29, 2004, Istanbul, Turkey. 

1.Shen, K. N. and Khalifa, M. (2015) Explaining Virtual Community Participation: Accounting for the IT Artifacts Through Identification and Identity Confirmation, Mola, L., Pennarola, F., Za, Stefano (Eds.) Information to Smart Society: Environment, Politics and Economics, Series: Lecture Notes in Information Systems and Organisation (LNISO), Vol. 5, pp. 87-103.
2.Shen, K. N. and Khalifa (2012) “Judicial Financial Scorecard (JFS) System in Dubai Courts” Teaching Case sponsored by Dubai Courts.
3.Shen, K. N. (2010) “Sense of belonging vs. Sense of being unique: Identity Processes in Virtual Community”, book chapter accepted by Virtual Community Building and the Information Society: Current and Future Directions, Christo El Morr and Pierre Maret (Eds.), IGI Global.
4.Shen, K. N.  (2007) “EXCEED: IT Service”. Business Case released by the Center for Middle Ease Business Cases.
5.Shen, N. (2003) “Chapter 10: Social Network Analysis” and “Chapter 11: PIMS Analysis and Application”, in Bao, C. H. and Xie, X. Eds.: Competitor Analysis, Hua Xia Publishing House: Beijing, pp455-550.

1.Shen, K. N. (PI) and Xie, X. L.  “Compensation Disparity among Expatriates in Subsidiaries of Chinese MNCs in the UAE”, UOWD Research Grant, AED 12,000 (2014-2015).
2.Mustafa, M. and Shen, K. N. “Social networking sites and work life boundaries”, UOWD Research Grant (2012-005MMUS), AED 15,000.
3.Shen, K. N. (PI) , Khalifa, M., and AlMulla, A. “Effective User Participation for Information Systems Assimilation: A Multi-level Approach”, National Research Foundation University-Industry Research Collaboration Award (UIRCA 2012-21817), AED 200,000.  (completed)
4.Huang, V.(PI) and Shen, K. N. “Trust and knowledge transfer in the workplace: The role of social network diversity among UAE nationals”, Zayed University Research Incentive Fund (2012-2013), AED 19,900.
5.Shen, K. N. (PI) and Vel, P. “Moving Luxury Brands Online: Synergy between Technical Design and Marketing Strategies”, UOWD Research Grant (2012-001KSHE), AED 15,000. (Completed)
6.Jayashree, P. (PI) and Shen, K. N. (Equal Contribution) “Understanding Distributed Leadership in the University of Wollongong in Dubai (UOWD): Implications for Teaching Effectiveness”, Accepted by Educational Strategies Development Fund (ESDF) from UOW (2011-2012). AU$14,000. (Completed)
7.Khalifa, M. (PI), Shen, K. N., and Vogel, D. “Application of Semantic Networks to Computer-Mediated Discussions for the Enhancement of Group Processes and Performance”, (May 1, 2010 – April 30, 2012) Emirates Foundation. Ref.: #2010/105 AED 199,754. (Completed)
8.Shen, K. N. (PI), Khalifa, M. and Zhang, P. “Social Networking Sites Usage among UAE Youth”, (April 1, 2010 – March 31, 2012) Accepted by the Emirates Foundation. Ref.: #2010/051, AED 179,712.
9.Shen, K. N. (PI), Khalifa, M., David, van O., and Ahmad, S. “Understanding Healthy Information Systems Assimilation in UAE: A Multi-level Approach”, (2009-2010) UOWD Research Grant, Grant Number: 2010-002KSHE, AED 14,836. (Completed)
10.Shakir, M. (PI) and Shen, K. N. Internet Adoption among Arab Women: Determinants and Consequences, Research Grant from Zayed University (2008-09) AED 44,500. (Completed)